Terms of service
Last updated 9 August 2026
These terms apply when you hire Counsel Sites to build, host or maintain a website. They're written plainly on purpose. If anything here doesn't match what we've discussed with you, tell us and we'll put the difference in writing.
1. Who we are
Counsel Sites builds websites for law firms. In these terms, "we" and "us" mean Counsel Sites, and "you" means the firm or person engaging us.
We are not a law firm. We do not provide legal services or legal advice, and nothing we produce is legal advice to you or to anyone who visits your website.
2. What we provide
The standard engagement is a new website for your firm, typically up to eight pages, built to work on phones first. It normally includes:
- A page for each practice area and each area you serve
- Rewriting and arranging the content your firm has already published
- Redirects from your old page addresses to their new equivalents
- Setup of hosting, a security certificate and backups
Anything beyond the standard scope — significantly more pages, custom features, new photography, or content we have to write from scratch — is quoted separately before we start it.
Timing. A standard build usually goes live about seven days after we receive everything we need from you. That's a typical timeframe based on past work, not a guarantee. Delays in getting content, logins or approvals from you will move the date.
3. Fees and payment
| Item | Fee | When |
|---|---|---|
| Website build | $770 one time | Invoiced after the site is live and you've approved it |
| Hosting, maintenance and edits | $20 per month | Starting after launch |
| AI intake assistant (optional) | $90 per month | Starting when it's switched on |
We do not take a deposit, hold a card on file, or charge anything when you submit an inquiry. Invoices are due within 14 days unless we agree otherwise in writing. If an invoice is more than 30 days overdue we may suspend hosting after giving you notice by email.
We may change the monthly fees with at least 30 days' notice. You can cancel rather than accept an increase.
4. What you provide
To do the work we need from you:
- Access to your domain registrar and, where relevant, your current hosting
- Accurate information about your firm, attorneys and practice areas
- Any images, logos or case results you want used, and confirmation that you have the right to use them
- Timely review and approval of the draft
You are responsible for the accuracy of everything you give us. If a project stalls for more than 60 days because we're waiting on you, we may close it and re-quote if you come back.
5. Approval and launch
We send you a working draft to review. You get one round of changes included at that stage; further rounds may be quoted separately. Nothing goes live until you approve it, and your existing site stays exactly as it is until you say go.
If you decide not to proceed at the draft stage, you owe us nothing and we won't invoice you.
6. Ownership
Once the build invoice is paid, you own the website: the domain, the page files, the text and the images we've prepared for you, all in your firm's name. If you stop the monthly service we'll hand over an export of the site so you or anyone else can host it.
We keep ownership of any underlying tools, templates and code libraries we reuse across clients, and we grant you a perpetual licence to use them as part of your site. We may reference your firm and show your site as an example of our work unless you ask us in writing not to.
7. Hosting, maintenance and edits
The monthly fee covers hosting, your security certificate, daily backups, software updates and small content edits — attorney bios, hours, contact details, case results and similar. Larger changes, new pages or redesigns are quoted separately.
We aim for continuous availability but do not guarantee uninterrupted service. Hosting depends on third-party infrastructure and occasional downtime or maintenance is possible.
8. AI intake assistant
If you add the intake assistant, it answers routine enquiries, collects information from visitors and schedules consultations. It is configured to identify itself as an assistant rather than an attorney and not to give legal advice.
The assistant uses automated language technology and may occasionally produce an incorrect or incomplete response. It does not create an attorney–client relationship, and it is not a substitute for your review of an enquiry. You are responsible for reviewing the enquiries it passes to you and for any advice given to a prospective client. We are not liable for a missed enquiry, a scheduling error, or an enquiry the assistant fails to capture.
9. Legal and advertising compliance
We build every site with your state bar's attorney advertising rules in mind — required disclaimers, no promises about outcomes, and care with testimonials and case results. But you are the licensed attorney, and you remain solely responsible for your firm's compliance with the rules of professional conduct and advertising regulations in every jurisdiction where you practise.
By approving the site for launch you confirm you have reviewed the content and believe it complies with the rules that apply to you.
We won't publish content we believe is misleading or prohibited, and we may decline to include something on that basis.
10. Cancellation
You can cancel the monthly service at any time by emailing us. It stops at the end of the current billing month and we don't pro-rate part months. We'll provide an export of your site and, on request, help transfer the domain to you or another provider.
The one-time build fee is not refundable once the site is live and approved, because that's the point at which the work is complete.
11. Disclaimers
We do our work with reasonable skill and care. Beyond that, the service is provided as is, without warranties of any kind, express or implied, to the extent the law allows.
We do not guarantee any particular search ranking, volume of traffic, number of enquiries, or business result. Search engines are controlled by third parties and their behaviour is outside our control. Any figures shown on our website are illustrative examples, not promises.
12. Limitation of liability
To the fullest extent permitted by law, our total liability arising out of or relating to these terms or the service is limited to the amount you paid us in the twelve months before the claim arose.
We are not liable for indirect, incidental, special or consequential losses, including lost profits, lost business, lost clients or loss of data. Nothing in these terms excludes liability that cannot lawfully be excluded.
13. Changes to these terms
We may update these terms from time to time. The version in force is the one published here on the date of your engagement, and we'll give you notice of material changes affecting an ongoing service.
14. Governing law
These terms are governed by the laws of the State of New York, without regard to its conflict of laws rules. Any dispute will be brought in the state or federal courts located in the State of New York, and both parties consent to that jurisdiction.
15. Contact
Counsel Sites
Email: hello@counselsites.com